Privacy Policy
Privacy Policy
At Ash Global Software, LLC, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in compliance with global privacy regulations, including the California Consumer Privacy Act (CCPA), the General Data Protection Regulation (GDPR) in Europe, and evolving privacy requirements in the Middle East and other regions. We encourage you to read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
Introduction
- Our Commitment: We prioritize the security and privacy of the data you share with us. Our practices are designed to meet or exceed the privacy standards required by various jurisdictions, including the United States, Europe, and the Middle East.
- Transparency & Control: We believe in transparency and empower you with control over your personal information. This policy details your rights and our obligations when it comes to collecting and using your data.
- Scope: This Privacy Policy applies to all information collected by Ash Global Software through our website, services, and communications. It covers personal data provided directly by you as well as data collected automatically.
- Regulatory Compliance: We adhere to applicable laws such as the GDPR, CCPA/CPRA, and relevant data protection legislation in the Middle East and beyond. Our practices are regularly updated to reflect the latest regulatory trends and requirements.
- Global Reach: We operate on a global scale and have designed our privacy practices to protect the rights of individuals in all the markets we serve.
- Security Measures: We employ robust technical, administrative, and physical measures to safeguard your data, ensuring that your personal information remains secure.
- Third-Party Collaboration: We collaborate with trusted partners and service providers who are bound by confidentiality and data protection obligations.
- Your Trust Matters: By choosing our services, you trust us with your information. We commit to using that trust responsibly and in accordance with the laws and best practices in data protection.
Information We Collect
Personal Information:
- Identifying Information: Name, email address, phone number, job title, and company details.
- Financial Information: Billing details and payment information when you engage our consulting services.
- Professional Information: Employment history, skills assessments, and other professional data you provide in the context of our IT consulting services.
Non-Personal Information:
- Usage Data: Browser type, device information, IP addresses, and website interaction data collected through cookies and similar technologies.
- Analytical Data: Information derived from the analysis of user behavior on our website and across our digital platforms.
Sensitive Data:
- In certain scenarios, if necessary for compliance or consulting purposes, we may collect information that is considered sensitive under applicable laws. Such data is always processed with stricter controls and only with your explicit consent.
How We Collect and Use Your Information
Collection Methods:
- Direct Interactions: Through contact forms, subscriptions, and communications when you engage with our sales or support teams.
- Automated Technologies: Cookies, web beacons, and similar mechanisms when you visit our website.
- Third-Party Sources: Information received from trusted partners, public databases, or service providers who help us enhance our service delivery.
Purposes for Data Use:
- Service Provision: To manage and deliver IT consulting services, support our business operations, and ensure efficient project delivery.
- Personalization & Improvement: To personalize your experience, analyze trends, and improve our website, products, and services.
- Compliance & Legal Obligations: To comply with legal and regulatory requirements, including responding to regulatory inquiries and enforcing our policies.
- Communication: To send you updates, newsletters, and important notices regarding your account or our services (only where consent has been provided).
Disclosure of Your Information
When We Share Your Data:
- Service Providers: With third parties who provide services on our behalf (e.g., IT infrastructure, security, payment processing) under strict confidentiality and data protection agreements.
- Legal Requirements: When required by law, regulation, or legal process, including in response to valid requests by public authorities.
- Business Transfers: In connection with any merger, sale, or transfer of part or all of our business assets, provided that the recipient agrees to maintain your privacy in a manner consistent with this policy.
- Consent: With your explicit consent or at your direction.
Data Security
- Robust Protection: We implement industry-standard safeguards including encryption, secure server protocols, and regular security assessments to protect your data against unauthorized access, alteration, or disclosure.
- Access Controls: Strict internal access controls ensure that only qualified personnel have access to the data needed to perform their roles.
- Incident Response: In the unlikely event of a data breach, we have an incident response plan in place to promptly notify affected individuals and relevant authorities as required by law.
Data Retention and International Transfers
Retention Period:
- We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations.
International Transfers:
- Given our global operations, your information may be transferred to, and maintained on, servers located in jurisdictions with different data protection laws. When transferring data outside your jurisdiction, we ensure that adequate safeguards (such as standard contractual clauses or equivalent protection mechanisms) are in place.
Your Rights and Choices
Under Various Regulations:
- GDPR (Europe): You have the right to access, correct, delete, or restrict processing of your personal data, as well as the right to data portability and to object to processing.
- CCPA/CPRA (California, USA): You have rights regarding access to your personal data, deletion, and opting out of the sale of your personal information.
- Other Jurisdictions: We respect and support data protection rights as provided under local laws in various regions, including the Middle East and beyond.
How to Exercise Your Rights:
- You can update your information, request access, or delete your personal data by contacting us. We will respond to your requests in accordance with applicable law and within the statutory timeframes.
Cookies and Similar Technologies
- Purpose: We use cookies and similar technologies to enhance your online experience, analyze website traffic, and serve personalized content.
- Control: You may manage your cookie preferences through your browser settings. For more details, please refer to our Cookie Policy.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or in the law. We will notify you of any significant changes by posting the new policy on our website and updating the “Effective Date” at the top of this page.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.
We are committed to resolving any issues and addressing your inquiries promptly.
By using our services, you acknowledge that you have read and understood this Privacy Policy. Thank you for trusting Ash Global Software, LLC with your personal information.